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Cloudways Hosting: The Managed Cloud Solution

Web hosting is the invisible yet foundational element of the internet, impacting everything from site speed to uptime. Among the myriad of options, Cloudways emerges as a distinctive managed cloud hosting provider, tailoring robust services for a diverse clientele. This comprehensive review will delve into the nuts and bolts of Cloudways, presenting everything you need to know to make an informed decision.

Table of Contents

  • Introduction
  • What is Cloudways?
  • Key Features of Cloudways Hosting
  • Pricing and Plans
  • Performance and Speed
  • User Experience and Dashboard Usability
  • Security and Backups
  • Customer Support and Community
  • Cloudways vs. Competitors
  • Pros and Cons of Cloudways
  • Who Should Consider Cloudways?
  • FAQs
  • Final Verdict and Recommendations


Imagine a world where your website operates seamlessly, untroubled by the complexities of server management. This is the world Cloudways promises to its users. As a platform, Cloudways is not just another name in the hosting industry; it’s a paradigm shift to ease the burden of server management from businesses, bloggers, and developers alike. With an emphasis on flexibility, performance, and support, Cloudways has carved out a niche in the crowded cloud hosting space. But does it live up to its promise? Let’s find out.

What is Cloudways?

Founded on the ethos of simplification, Cloudways is a managed cloud hosting platform that facilitates choice and agility. It’s a conduit connecting users to the formidable power of cloud giants like Amazon Web Services and Google Cloud Platform, without the typical complexity involved in direct interaction.

With Cloudways, users get a buffet of services that cater to varied web hosting needs, from simple blog hosting to sophisticated e-commerce solutions. The brand has matured into a reliable and agile hosting option that’s equally friendly to tech-savvy developers and newcomers.

Key Features of Cloudways Hosting

Cloudways stands out with a feature set designed to optimize ease of use, performance, and security:

  • Managed Hosting Services: Users enjoy the simplicity of managed hosting with the power of popular cloud providers like AWS, Google Cloud, and others.
  • Choice of Cloud Providers: Flexibility is at the heart of Cloudways, offering five different cloud providers to choose from.
  • Free Migration: They simplify the transition from other hosts with free site migrations, minimizing downtime.
  • Automated Backups: Cloudways ensures data integrity with regular automated backups, which can be restored with a click.

Advanced Technical Features

  • PHP 7 Ready Servers: Stay ahead with the latest technologies that ensure speed and performance.
  • Built-in Advanced Caches: Tools like Varnish and Redis are pre-configured to enhance site speed.
  • Auto-healing Servers: Reduce troubleshooting time with servers that self-correct after crashes.

Pricing and Plans

Cloudways’ pricing model is as transparent as it is flexible. There are no fixed plans; instead, you pay as you go, which means you only pay for the resources you use.

The pricing starts at $10/month for the most basic setup and scales up depending on the server size, bandwidth, and cloud provider chosen. This structure eliminates the guesswork and allows for precise budgeting aligned with your needs.

Performance and Speed

Speed is non-negotiable in today’s fast-paced online environment. Cloudways boasts impressive performance stats, owing to:

  • Optimized Stack: Their custom stack has advanced caching tools that significantly reduce load times.
  • Content Delivery Network (CDN): CloudwaysCDN, although an add-on, enhances global reach and speed.
  • Redis Support: This in-memory data structure store helps with database performance, making WordPress sites much faster.

Server Response Times

  • Global Data Centers: With data centers across the world, Cloudways ensures that your site is close to your audience, reducing latency.

User Experience and Dashboard Usability

Here’s where Cloudways shines with its bespoke control panel. It’s an intuitive platform where every action, from server monitoring to app management, is a breeze.

  • Ease of Navigation: The dashboard is user-friendly, with a minimal learning curve.
  • One-Click Installations: Deploy apps and CMSs like WordPress and Magento with one click.


  • Smart Assistance: Their AI-powered assistant offers real-time insights and alerts to keep your server in peak condition.

This section is the

Security and Backups

In the digital age, where cyber threats loom large, Cloudways doesn’t take security lightly. Their holistic approach ensures your website’s integrity and data security.

Robust Security Measures

  • Dedicated Firewalls: Cloudways servers are protected by OS-level firewalls filtering out malicious traffic.
  • Let’s Encrypt SSL: Free one-click SSL installation boosts security and trust with end-to-end encryption.
  • Two-Factor Authentication (2FA): An additional layer of security to prevent unauthorized access to your account.

Backups and Safeguards

  • Automated Backups: Set the frequency of automated backups from one hour to one week as per your preference, and restore points are just a click away.
  • On-Demand Backups: Instantly create a backup manually before making significant changes to your site.
  • Offsite Storage: Backups are stored offsite for enhanced security and to prevent data loss in case of server failure.

Regular Security Patching

  • Managed Security: Cloudways regularly patches servers and takes proactive measures to protect against vulnerabilities.

Customer Support and Community

Having robust support can be the deciding factor for many users when choosing a hosting provider. Cloudways understands this and provides comprehensive support.

Multiple Support Channels

  • 24/7 Live Chat: Immediate assistance is available around the clock through their live chat.
  • Online Ticketing: For more complex issues, you can open a ticket and expect a detailed response.
  • Community Forums: Engage with other Cloudways users for tips, advice, and shared experiences.

Knowledge Base and Resources

  • Extensive Guides: Cloudways maintains a rich library of tutorials and guides, helping users navigate both simple and complex tasks.
  • Webinars and Blogs: Regularly updated content provides insights into best practices and industry trends.

Cloudways vs. Competitors

To offer a clear perspective, a comparison with other leading cloud hosting providers highlights Cloudways’ unique position.

Performance Comparison

  • Loading Times: Benchmarks often show Cloudways as one of the fastest, thanks to its optimized stack.
  • Uptime Guarantees: Compare Cloudways’ uptime against industry averages to showcase their reliability.

Feature Comparison Table

A side-by-side comparison table helps to highlight the differences in features, pricing, and performance between Cloudways and its main competitors like SiteGround, WP Engine, and others.

Pros and Cons of Cloudways

Every service has its highs and lows, and Cloudways is no exception. Here, we objectively examine its strengths and areas where it lags.


  • Flexible Pricing: Pay-as-you-go pricing gives users control over their spending.
  • Highly Scalable: It’s easy to scale server resources up or down directly from the dashboard.
  • Free Trial: Cloudways offers a free trial, which is a testament to their confidence in the service.


  • No Email Hosting: Unlike some competitors, Cloudways doesn’t provide email hosting.
  • Premium Support Costs Extra: While basic support is included, premium support comes at an additional cost.

Who Should Consider Cloudways?

Cloudways is not a one-size-fits-all solution. It’s perfect for certain users while others might need to look elsewhere.

  • Developers and Agencies: With staging environments and easy collaboration tools, it’s ideal for development and design agencies.
  • E-commerce Businesses: The platform’s robust performance and security features make it suitable for e-commerce sites.
  • Bloggers and SMEs: Those who need reliable performance without the complexity of managing a server.

In the next sections, we’ll include FAQs, a final verdict with recommendations, and additional tips for potential Cloudways users.

Please let me know when you’re ready for the next sections, including the FAQs and the final verdict with recommendations.

FAQs: Understanding Cloudways Hosting

What makes Cloudways different from traditional hosting providers?

Cloudways stands out with its managed cloud hosting services, offering users the ability to leverage the power of top cloud providers like DigitalOcean, Linode, and AWS, while it manages the complexities of server management.

Can Cloudways handle high-traffic websites?

Absolutely. Cloudways’ servers are designed to scale, making them well-suited for websites with fluctuating traffic. Users can scale server resources up or down based on their needs.

Does Cloudways offer a free trial?

Yes, Cloudways provides a free trial without requiring a credit card, allowing users to test their platform and gauge its capabilities.

What kind of customer support can I expect from Cloudways?

Cloudways offers 24/7 live chat support, an online ticketing system, and a community forum, alongside an extensive knowledge base filled with resources.

How does Cloudways’ pricing work?

Cloudways uses a pay-as-you-go model, meaning you only pay for the resources you use. The pricing varies depending on the underlying cloud provider you select.

Final Verdict and Recommendations

After examining the ins and outs of Cloudways, it’s clear that it presents a compelling option for users looking for flexibility, scalability, and performance.

Who should use Cloudways?

  • Developers and tech-savvy individuals who can make the most of the platform’s features without needing hand-holding.
  • Businesses with variable traffic will appreciate the ease of scaling resources.
  • WordPress users will find Cloudways’ performance and ease of use a significant advantage.

Who might want to consider other options?

  • Beginners may find the platform daunting unless they’re willing to climb the learning curve.
  • Sites with static content that don’t require cloud hosting’s scalability might find better value in traditional hosting services.

Shopping for a Host: Tips and Tricks

When you’re in the market for a hosting provider, always consider:

  • Performance needs: Assess your website’s traffic and resource requirements.
  • Budget constraints: Determine what you can reasonably afford while considering future scaling.
  • Support preferences: Decide the level of customer support you’re comfortable with.
  • Additional features: Look for extras like staging environments, free migrations, and integrations with other services.

Cloudways: A Solid Choice with a Few Considerations

To sum up, Cloudways is an excellent choice for those who need a managed cloud hosting solution with high reliability and performance. The platform’s main drawback is its learning curve and the additional cost for premium support.

By considering your specific needs and the detailed insights provided in this review, you can make an informed decision about whether Cloudways is the right hosting provider for you.

  • 5 / 5
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  • 5 / 5
  • 5 / 5
  • 5 / 5

Based on 1 rating

Reviewed by 1 user

    • August 10, 2022 3:09 pm

    Hey folks, just wanted to share my experience with Cloudways – been hosting with them for about 6 months now. First off, this platform’s flexibility is a game-changer, letting you pick from a bunch of cloud providers like DigitalOcean, Linode, etc. The server setup was a breeze, and the performance? Stellar! The dashboard might seem a bit daunting at first glance, but once you get the hang of it, it’s powerful. Plus, the pay-as-you-go pricing model is great for keeping the budget in check. Support’s been on point too – had a couple of issues sorted out quicker than I could grab a coffee. There’s no traditional cPanel, but their custom panel covers most needs without fuss. Yeah, the price can climb if you’re scaling up, but you’re paying for top-notch speeds and seriously reliable uptime. All said, Cloudways is a solid choice if you’re looking to step up from shared hosting without getting into the nitty-gritty of managing servers yourself. Thumbs up from me!

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